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Chapter 6  |  Innovation and community




            In addition, another joint initiative between the               in harmony with the development of the digital
            Corriere della Sera, Bologna Business School                    mode. In this context it is particularly important
            and Aiccon assessed and presented awards                        to include communication of the product, as this
            to the 74 companies which gave the best                         conveys the innovative content of the Ratti offer.
            account of their non-financial commitments and
            performance. Of these, Ratti SpA BC received                    In 2022, as had been the case in previous years,
            an award for the process it followed when                       the digital marketing and communication policy
            drafting its Sustainability Report and for the                  focused on the implementation of digital assets
            way the document is transparent, clear and able                 and new platforms supported by omnichannel
            to effectively communicate the sustainability                   communication strategies.
            strategy to all stakeholders.                                   In such an environment two working guidelines
                                                                            can be identified:
            In addition, the National Chamber of Italian Fashion   Ratti SpA BC
            (CNMI), in partnership with the EFI of the United   received an   1.  adapting our product offer to the needs of the
            Nations, an International Trade Center programme                  market and requesting greater digitalisation in
            and with the support of the Ministry of Foreign   award for       terms of both offer and process;
            Affairs, the ICE Agency and the Municipality of   the process it
            Milan, organised the awards ceremony for the   followed when    2.  supporting the opening of new pathways for
            CNMI Sustainable Fashion Awards 2022. The                         innovative business models
            awards were given to deserving individuals   drafting its
            and organisations who, in the world of Italian   Sustainability   During 2022 all digital marketing and
            and international fashion, have distinguished   Report and for   communication activities followed a precise
            themselves by their commitment to sustainability                strategy aimed at following the above-mentioned
            in the highest sense of the term, vision, innovation,   the way the   guidelines.
            commitment to craftsmanship, recognition of   document is
            diversity, the circular economy, human rights and   transparent,   With regard to social channels, the Ratti Group
            environmental justice.                                          has two different brands on the market: Ratti and
            On this occasion Ratti SpA BC received a special   clear and able   Carnet. The editorial policies for both brands are
            mention for the programmes associated with the   to effectively   reviewed every month and, within these plans,
            Ethical Fashion Initiative (for further information   communicate   ample space is dedicated to sustainability, which
            see within Chapter 6 the paragraph dedicated to                 is now seen as a key asset for the growth and
            partnerships that do good, the project: “Ratti and   the        innovation of the company.
            the Ethical Fashion Initiative”).        sustainability
                                                     strategy to            Alongside an analysis of its social media profile
            Finally, at the annual conference of the ITMF, held             and any developments on the company’s website,
            in September in Davos, Switzerland, the project   all stakeholders.  Ratti works with Eco della Stampa to monitor and
            “Rehubs Initiative for fibre to fibre Recycling in              assess its presence in the world of both traditional
            Europe” was one of the winners of the 2022 ITMF                 and digital communication, carrying out a monthly
            Cooperation Award. The prestigious certificate                  press review. The press review is a tool used to
            of recognition was awarded to those companies,
            including Ratti SpA BC, which had contributed
            to the project (for further information about the
            project see Chapter 5, paragraph 5.3 “The circular
            economy and waste management”)


            Ratti’s commitment to smart
            communication
            Internal and external communication is an activity
            of primary importance to the Ratti Group. It draws
            attention to the activities and results of the Group
            and creates value, involvement and motivation
            among the employees.

            The Group’s reputational capital is created through
            channels of communication, which must select
            messages and content and identify channels
            and tools that are appropriate and effective, and

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